Delivery & Return

Shipping & Delivery Policy

Last updated: 2 July 2026Thank you for shopping with Lekker Licenses. This Shipping & Delivery Policy explains how and when your order will be processed and delivered. We are committed to providing fast, secure, and reliable digital delivery for all Microsoft software licenses.

1. Order Processing All orders are processed Monday to Sunday, including most public holidays where possible. Orders are typically processed immediately after payment confirmation. Most digital orders are delivered within 2 hours, although many are fulfilled much sooner. Orders requiring manual verification may take slightly longer. Once your order has been processed, you will receive your license key(s), download instructions, and activation guidance via email and/or WhatsApp, where applicable.

2. Delivery Methods & Timeframes Delivery Type Delivery Method Estimated Timeframe Cost Digital Delivery Email Instant to within 2 hours Free Digital Delivery WhatsApp (where applicable) Instant to within 2 hours Free Please Note: Delivery times are estimates and may occasionally vary due to payment verification, high order volumes, or unforeseen operational delays.

3. Delivery Coverage Lekker Licenses supplies digital software licenses to customers throughout South Africa and internationally. Our products are delivered electronically, allowing customers worldwide to receive their software quickly and securely.

4. Delivery Costs Digital delivery is completely free. No courier, handling, or shipping fees are charged. All software licenses are delivered electronically.

5. Order Confirmation Once your order has been completed, you will receive: Your genuine Microsoft product key(s)Download instructions (where applicable) Activation guidance Your purchase confirmation via email and/or WhatsApp If you do not receive your order, please check your Spam or Junk Mail folder before contacting us.

6. Delivery Conditions Please ensure that the email address and mobile number provided during checkout are accurate. Lekker Licenses cannot be held responsible for delays caused by: Incorrect email addresses Incorrect phone numbers Spam filtering Customer mailbox restrictions

7. Failed Deliveries If your digital order cannot be delivered because of incorrect contact information; we will gladly assist you in re-sending your order once the correct details have been provided. There are no additional charges for re-sending digital licenses.

8. Digital Product Delivery All Microsoft software licenses sold by Lekker Licenses are delivered digitally. Your order may include Genuine Microsoft Product Key(s)Official download links (where applicable) Installation instructions Activation guidance Most orders are delivered instantly or within 2 hours after payment confirmation. If your order has not been received within the stated timeframe, please contact our support team immediately.

9. Delivery Delays While we strive to deliver every order as quickly as possible, occasional delays may occur due to: Payment verification High order volumes technical issues Unexpected operational circumstances Should a delay occur, we will keep you informed throughout the process.

10. Order Changes & Cancellations Orders may be amended or cancelled before delivery. Once a digital product key or license has been delivered, the order is considered fulfilled and cannot normally be cancelled or refunded, except where required under our Refund Policy or applicable consumer protection laws.

11. Contact Information If you have any questions regarding your order or delivery, please contact us: Lekker-Licenses.

Licenses Email: sales@lekker-licenses.co.za 
Website: https://lekker-licenses.co.zaWe are committed to providing genuine Microsoft software, fast digital delivery, and exceptional customer support.