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Frequently Asked Questions

Are your Microsoft licenses genuine?

Yes. All software sold by Lekker Licenses consists of genuine Microsoft product licenses. We are committed to providing authentic software that activates correctly and delivers the features and reliability you expect.

How will I receive my order?

Your license key and any download or activation instructions are delivered digitally via email. Most orders are completed within 2 hours after payment confirmation, with many delivered even sooner.

What products do you sell?

We offer a wide range of genuine Microsoft software, including:

  • Microsoft Office
  • Windows 10 & Windows 11
  • Windows Server
  • Microsoft Project
  • Microsoft Visio
  • Microsoft SQL Server
  • Exchange Server
  • Remote Desktop Services (RDS) CALs
  • Microsoft software bundles
How long does delivery take?

Most digital orders are delivered within 2 hours of payment confirmation. During busy periods, delivery may take slightly longer, but we’ll always keep you informed.

Do you provide installation support?

Yes. If you need assistance with downloading, installing, or activating your software, our support team is happy to help.

Can I use one license on multiple devices?

It depends on the product you purchase. Some licenses are for a single device or user, while others cover multiple devices, users, or servers. Each product page clearly states what the license includes.

Are your licenses permanent?

Many of our products include perpetual (lifetime) licenses, while others may be subscription-based depending on the Microsoft product. Please refer to the individual product description for licensing details.

What payment methods do you accept?

We offer secure online payment options through trusted payment gateways, making it easy and safe to complete your purchase.

Can businesses purchase from Lekker Licenses?

Absolutely. We supply genuine Microsoft software to home users, professionals, small businesses, educational institutions, and enterprise organisations throughout South Africa.

Do you offer refunds?

If you experience an issue with your order, please contact us as soon as possible. Refunds are handled in accordance with our Refund Policy and applicable South African consumer protection laws.

What if my product key doesn’t activate?

Contact our support team immediately. We’ll investigate the issue and work with you to ensure your software activates correctly or provide an appropriate solution.

Is my personal information secure?

Yes. We use secure checkout systems and take the protection of your personal information seriously. Your data is handled in accordance with our Privacy Policy.

Do you sell software outside South Africa?

Yes. Since our products are delivered digitally, customers from many countries can purchase from Lekker Licenses. Please note that some Microsoft licenses may have regional activation requirements, which will be specified on the relevant product page where applicable.

How do I contact support?

If you have any questions before or after your purchase, we’re here to help.

Email: sales@lekker-licenses.co.za

Website: https://lekker-licenses.co.za

Our goal is to provide fast, friendly, and reliable support for every customer.